Earlier this month we made a trip to Barnes and Noble for some books for my daughter. She can’t have enough books–reads them fast and twice. Accompanying the receipt was a separate receipt-like mini-document. It listed what “You May Also Like,” the “you” being me, I suppose. Thanks, I guess, but I just left. Not planning to go back in to get those.
It also offered this:
Visit us dressed as your
favorite character during our
Preview Event on 7/19/14
to receive a coupon for a
special cafe offer.
Offer is only valid if dressed in
costume on 7/19/14
Um, seriously? If I dress up in a costume and head in to your cafe on that day you will give me a coupon? Oh wait, the coupon is for a special offer. Oh that sounds great. I would totally be willing to put on a costume and show up for 20% off coffee and cookies at a future visit. If I make the effort to create and to publicly sport a costume, for someone else, I have this idealistic notion that they might offer more than a coupon for that effort.
Seems like Barnes and Noble needs to work on their incentives. Then again, I wasn’t there on the 19th. Maybe a bunch of Harry Potters and Catwomans and Lord Businesses showed up. Hope that coupon was a good one.